At US City Links, we are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard the information we collect from you in the course of providing our logistics and freight services.

1. Information We Collect

We may collect the following types of information:

1.1. Personal Information: This includes your name, contact information (such as email address, phone number, and mailing address), and any other information you provide to us when using our services.

1.2. Payment Information: When you make payments for our services, we may collect financial information necessary to process those payments, such as credit card details or banking information.

1.3. Shipment Information: We may collect information about your shipments, including origin and destination addresses, shipment contents, and tracking details.

1.4. Usage Data: We may collect information about how you use our website or mobile app, such as the features you access, the pages you visit, and the actions you take while using our services.


2. How We Use Your Information

We may use the information we collect for the following purposes:

2.1. Providing Services: To provide you with our logistics and freight services, including processing shipments, tracking deliveries, and managing transportation logistics.

2.2. Communication: To communicate with you, respond to your inquiries, and provide customer support.

2.3. Improvement: To improve our services, website, and user experience.

2.4. Marketing: To send you promotional offers, updates, and other marketing communications if you have consented to receive them.

2.5. Compliance: To meet our legal and regulatory obligations.


3. Disclosure of Information

We may share your information with third parties in the following circumstances:

3.1. Service Providers: We may share your information with trusted third-party service providers who assist us in delivering our services, such as carriers, warehouses, and payment processors.

3.2. Legal Compliance: We may disclose your information to comply with applicable laws, regulations, or legal processes.

3.3. Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.


4. Data Security

We take appropriate measures to protect your information from unauthorised access, disclosure, alteration, or destruction. However, no method of data transmission over the internet or electronic storage is completely secure.


5. Your Rights

You have certain rights regarding your personal information. You can access, correct your information, and you may object to the processing of your information. To exercise these rights or for any privacy-related concerns, please contact us at dispatch@uscitylinkcorp.com.


6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The updated version will be posted on our website with an updated "Effective Date."


7. Contact Us

If you have any questions or concerns about this Privacy Policy or our data handling practices, please contact us at dispatch@uscitylinkcorp.com.